Privacy Policy

Protecting your personal information is a top priority. This document details the methods we employ to collect, process, store, and secure your data when you use our interactive entertainment services.

To provide you with a smooth and secure experience, we may process different types of information, including:

Identity and contact data: name, first name, date of birth (to verify legal age of 18), email address, and phone number.

Usage and device data: IP address, browser type, operating system, unique device identifiers, and connection logs.

Transaction data: history of deposits, withdrawals, payment methods used, and gaming activities.

Communications: history of exchanges with our customer service.

We process your information based on several legal grounds:

Contract performance: to create and manage your user account.

Our legal obligations: to combat fraud, money laundering, and ensure responsible gaming.

Our legitimate interests: to improve security, analyze platform performance, and develop new features.

Your consent: for sending marketing communications, which you can withdraw at any time.

Your data is strictly used to:

Validate your eligibility and administer your profile.

Process your financial transactions securely.

Provide fast and efficient customer support.

Monitor suspicious behavior and prevent illicit activities.

Personalize your gaming interface and preferences.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements. Once this period expires, the data is securely deleted or anonymized.

We never sell your data. However, we may share it with essential service providers (payment processors, identity verification providers, server hosts) who act on our behalf under strict confidentiality agreements.

If your data needs to be transferred outside your home jurisdiction, we apply appropriate safeguards (such as standard contractual clauses) to ensure your information receives an equivalent level of protection.

We deploy reasonable efforts and advanced technologies (such as communication encryption) to protect your data against unauthorized access, alteration, or destruction. However, as no internet transmission is entirely infallible, we cannot guarantee absolute security.

In accordance with applicable regulations, you have the following rights:

Access the data we hold about you.

Request the rectification of inaccurate information.

Request the erasure of your data (subject to our legal obligations).

Object to certain types of processing.

Request the portability of your information.

To exercise your rights or ask questions related to the protection of your data, please contact our dedicated team via the following address: [email protected].

This document may be updated periodically. Significant changes will be notified to you by email or via a visible announcement on the platform.